Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to support@halothemes.com
Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to support@halothemes.com
Will your template be fully compatible with Shopify?
Will your template be fully compatible with Shopify?
Will your template be fully compatible with Shopify?
Will your template be fully compatible with Shopify?
Yes it is.
Yes it is.
Yes it is.
Yes it is.
I cannot upload the theme to my Shopify store / Shopify alerts that the file is too big to upload, what is the problem?
I cannot upload the theme to my Shopify store / Shopify alerts that the file is too big to upload, what is the problem?
I cannot upload the theme to my Shopify store / Shopify alerts that the file is too big to upload, what is the problem?
I cannot upload the theme to my Shopify store / Shopify alerts that the file is too big to upload, what is the problem?
Please make sure that you follow below steps:
1/ Download the package from themeforest.net (the file is in zip format)
2/ Extract the file you've just downloaded.
3/ Find this file: fashiondable-1.0.0-sections-ready.zip in the folder Fashiondable Sections Ready 1.0.0, then you just need to upload fashiondable-1.0.0-sections-ready.zip file to your Shopify store.
Please make sure that you follow below steps:
1/ Download the package from themeforest.net (the file is in zip format)
2/ Extract the file you've just downloaded.
3/ Find this file: fashiondable-1.0.0-sections-ready.zip in the folder Fashiondable Sections Ready 1.0.0, then you just need to upload fashiondable-1.0.0-sections-ready.zip file to your Shopify store.
Please make sure that you follow below steps:
1/ Download the package from themeforest.net (the file is in zip format)
2/ Extract the file you've just downloaded.
3/ Find this file: fashiondable-1.0.0-sections-ready.zip in the folder Fashiondable Sections Ready 1.0.0, then you just need to upload fashiondable-1.0.0-sections-ready.zip file to your Shopify store.
Please make sure that you follow below steps:
1/ Download the package from themeforest.net (the file is in zip format)
2/ Extract the file you've just downloaded.
3/ Find this file: fashiondable-1.0.0-sections-ready.zip in the folder Fashiondable Sections Ready 1.0.0, then you just need to upload fashiondable-1.0.0-sections-ready.zip file to your Shopify store.
What I have to do when I need your support?
What I have to do when I need your support?
What I have to do when I need your support?
What I have to do when I need your support?
To save your time and reach our support quickly, please follow below steps:
1/ Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members
2/ Capture screenshot or video for the issue you get.
3/ Specify which template and version you are using.
4/ Describe clearly how to reproduce the issue.
5/ Send all information (staff account, screenshot, video, template name and version, description of the issues, link) to support@halothemes.com
To save your time and reach our support quickly, please follow below steps:
1/ Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members
2/ Capture screenshot or video for the issue you get.
3/ Specify which template and version you are using.
4/ Describe clearly how to reproduce the issue.
5/ Send all information (staff account, screenshot, video, template name and version, description of the issues, link) to support@halothemes.com
To save your time and reach our support quickly, please follow below steps:
1/ Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members
2/ Capture screenshot or video for the issue you get.
3/ Specify which template and version you are using.
4/ Describe clearly how to reproduce the issue.
5/ Send all information (staff account, screenshot, video, template name and version, description of the issues, link) to support@halothemes.com
To save your time and reach our support quickly, please follow below steps:
1/ Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members
2/ Capture screenshot or video for the issue you get.
3/ Specify which template and version you are using.
4/ Describe clearly how to reproduce the issue.
5/ Send all information (staff account, screenshot, video, template name and version, description of the issues, link) to support@halothemes.com